Refund Policy
Last updated: April 2026
1. No Refund Policy
At ShortZap.ai, we do not offer refunds for any unused portion of your subscription. All sales are final.
2. Cancellation
You may cancel your subscription at any time from the Settings → Billing section of your account. Your access to ShortZap.ai will continue until the end of your current billing period.
3. Exceptional Circumstances
In rare cases of extended service outages or significant changes to our service offering, we may consider providing account credits or extending subscription periods. These situations will be evaluated on a case‑by‑case basis.
4. Billing Errors
If you believe you have been incorrectly charged, please contact our support team immediately at [email protected]. We will investigate the issue, and if an error is confirmed, we will credit your account or issue a refund as appropriate.
5. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Changes will take effect immediately upon being posted on our website.
6. Contact Us
If you have any questions about this Refund Policy, please contact us at [email protected].
By using ShortZap.ai, you acknowledge that you have read, understood, and agree to this Refund Policy.